Aviation regulator Directorate General of Civil Aviation (DGCA) has slapped a penalty of Rs 10 lakh on Air India for non-compliance with stipulated norms on facilities and compensation to be provided to passengers affected by instances such as flight delays, cancellations, and being made to travel on unserviceable seats.
This is the second time such an action has been taken against Air India in the past one-and-a-half years. In June 2022, the DGCA had imposed a penalty of Rs 10 lakh on the Tata group airline over violation of regulations pertaining to boarding denials.
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