Aviation regulator Directorate General of Civil Aviation (DGCA) has issued a show cause notice to Air India after observing that the airline was not compliant with the stipulated norms on facilities to be provided to passengers affected by boarding denials, flight cancellations, and delays.
This is the second such instance in the past 18 months. In June 2022, DGCA had imposed a penalty of Rs 10 lakh on the Tata Group-owned airline over violation of regulations pertaining to boarding denials.
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